Phil Morgan is a consultant, commentator and speaker on social housing. He has been Britain's leading authority in tenant involvement for over a decade.
As the former Chief Executive of TPAS and Executive Director of Tenant Services at the Tenant Services Authority, he has made sure that tenant involvement is at the very heart of social housing. He was one of the architects of the Tenant Involvement and Empowerment Standard that all social housing landlords have to meet.
Phil is currently working with Red Kite Community Housing on setting up their Tenant and Leaseholder Involvement Commission, LB Hammersmith and Fulham on a review of resident involvement, and acting as Residents Friend at Central and Cecil supporting their Resident Scrutiny Panel and Joint Service User Forum. He has previously worked with Nottingham City Homes on co-regulation, Rochdale Boroughwide Housing;s Tenant Scrutiny Commission and West Lancashire District Council on tenant scrutiny, cultural change and regulatory compliance. He has written the first Voluntary Undertaking on consumer regulation and helped previously non-compliant landlords meet the TSA Standards. A full Annual Report is also available of Phil's work over the past year. He is also a judge for the Housing Excellence Awards and the Housing Innovation Awards
His most recent articles are:
"Just over a year ago I was thinking about what to do next. Having led the Tenant Participation Advisory Service (TPAS) for ten successful years, I had taken the idea of tenant scrutiny and local offers into the Tenant Services Authority and seen them implemented into its regulatory framework.
I met ALMO and housing association chief executives, directors of housing, contractors, tenants, former bosses, housing agencies – lots of people I’d worked closely with. And I became confident of a market – in consultancy and commentating – for someone with integrity and honesty to stand up for tenant involvement and improving services.
Little things started to fall into place…
· Grant Shapps’ utterly barmy ideas on a ‘democratic filter’ brought out the fire in me – to make tenant involvement work at a local level and to write about it.
· I became a regular columnist for Excel Publishing for Northern, Midlands and Southern Housing
I started working for Central & Cecil, Rochdale Boroughwide Housing and West Lancashire District Council. Life became busy again."