Phil Morgan - The leading authority in tenant and resident involvement
Phil Morgan is an independent consultant, commentator and speaker on social housing. He has been Englands's leading authority on tenant involvement for over a decade.
 
As the former Chief Executive of TPAS and Executive Director of Tenant Services at the Tenant Services Authority, he has made sure that tenant involvement is at the very heart of social housing. He was the co-author of the Regulatory Framework that all social housing landlords have to meet.

Phil works with landlords and tenants to set up, recruit, support, train, mentor and review Tenant Scrutiny Panels (which he initiated). He also conducts reviews of tenant involvement and works with landlords on regulatory compliance.
 
Recent activity

Phil's fourth Annual Report has been published and he has just published a May newsletter. Phil has also published an updated report into Regulatory Downgrades and what Housing Associations can learn from them. 

Working with Delegate Central and CSI awards Phil will be holding a Scrutiny Panel Masterclass in Manchester on 30th June. He is also working with Janet Hale and Capita on the Art of Real Governance project including a free event in Manchester on 1st July.
 
Phil is currently acting as Residents Friend at C&C supporting their Resident Scrutiny Panel and mentors LB Kingston's Resident Improvement and Scrutiny Panel. He is working with Dudley Council on setting up their Housing Board and Shropshire Housing Group on a review of TRIP, their Scrutiny Panel. He is supporting Genesis HA's Customer Scrutiny Panel. Phil is also working on a governance and compliance review for Waltham Forest HA.

He has previously worked with LB Hammersmith and Fulham on a review of resident involvement, helped set up Red Kite Community Housing Improvement Commission, Shropshire Housing Group's Tenant and Resident Improvement Panel and Rochdale Boroughwide Housing's Tenant Scrutiny Commission, supported LB Croydon Tenant Scrutiny Panel on their first three service reviews and West Lancashire Borough Council on regulatory compliance. He has also supported Jephson's award winning Scrutiny Panel and CBHA's Resident Scrutiny Panel.
 
Phil is the Vice Chair of Wulvern Housing.
 
Phil has published a Case Study into how resident scrutiny can drive housing and care accountability and a related article for the Guardian. Phil has been interviewed by BBC 5 Live, BBCs Radio West Midlands, Three Counties, Kent and Merseyside.
 
Phil Morgan's Third Annual Report,  Annual Report 2011-2012 and Annual Report 2010-2011 are all available. An In-Conversation article can be found here.
 
He is a judge for the 2015 Housing Innovation Awards. He was also a judge for the Customer Scrutiny Inspection Awards and the CIH Midlands Annual Awards. Phil's twitter is @philmorganblog
 
Phil is an associate of Ark People and Communities. 

His most recent articles are:

"Just over 4 years ago I was thinking about what to do next. Having led the Tenant Participation Advisory Service (TPAS) for ten successful years, I had taken the idea of tenant scrutiny and local offers into the Tenant Services Authority and seen them implemented into its regulatory framework.
 
I met ALMO and housing association chief executives, directors of housing, contractors, tenants, housing agencies – lots of people I’d worked closely with. And I became confident of a market – in consultancy and commentating – for someone with integrity and honesty to stand up for tenant involvement and improving services.
 
My approach to widening involvement – by improving services and anchoring it through robust scrutiny – remains as vital as it has ever been. I’m pleased to have worked with a range of landlords and tenants and helped realise many achievements . And I’m pleased to be able to comment on major housing matters through 24dash.com and Housing magazine. I’ve also continued my voluntary activity through being a Reporter for Healthwatch Salford, the Guardian’s Housing Advisory Panel, and the Manchester Jazz Festival." 
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