Phil Morgan - The leading authority in tenant and resident involvement
Phil Morgan is an independent consultant, commentator and speaker on social housing. He has been Englands's leading authority on tenant involvement for over a decade.
 
As the former Chief Executive of TPAS and Executive Director of Tenant Services at the Tenant Services Authority, he has made sure that tenant involvement is at the very heart of social housing. He was the co-author of the Regulatory Framework that all social housing landlords have to meet.

Phil works with landlords and tenants to set up, recruit, support, train, mentor and review Tenant Scrutiny Panels (which he initiated). He also conducts reviews of tenant involvement and works with landlords on regulatory compliance.
 
Recent activity

Phil Morgan's Third Annual Report has been published and there is a July Newsletter. Phil has also published a major report into Regulatory Downgrades and what Housing Associations can learn from them.
 
Phil is currently acting as Residents Friend at C&C supporting their Resident Scrutiny Panel, acts as a critical friend for Jephson in developing their approach to resident scrutiny and involvement and mentoring LB Kingston's Resident Improvement and Scrutiny Panel. He is working with Dudley Council on setting up their Housing Board.

He has previously worked with LB Hammersmith and Fulham on a review of resident involvement, helped set up Red Kite Community Housing Improvement Commission, Shropshire Housing Group's Tenant and Resident Improvement Panel and Rochdale Boroughwide Housing's Tenant Scrutiny Commission, supported LB Croydon Tenant Scrutiny Panel on their first three service reviews and West Lancashire Borough Council on regulatory compliance.
 
Phil is the Vice Chair of Wulvern Housing and leads for Wulvern Housing on regulatory compliance.
 
Phil has published a Case Study into how resident scrutiny can drive housing and care accountability and a related article for the Guardian. Phil has been interviewed by BBC 5 Live, BBCs Radio West Midlands, Three Counties, Kent and Merseyside.
 
A full Annual Report 2011-2012 and Annual Report 2010-2011 is available of Phil's work over the past two years. An In-Conversation article can be found here.
 
He was a judge for the 2014 Housing Excellence Awards and the 2014 Housing Innovation Awards and is a judge for the Customer Scrutiny Inspection Awards. Phil's twitter is @philmorganblog

Phil is due to speak at the ARCH Tenants Conference on 18th September.
 
Phil is an associate of Ark People and Communities and works with Jane Eyles at LB Kingston.
 
His most recent articles are:
 
"Just over 3 years ago I was thinking about what to do next. Having led the Tenant Participation Advisory Service (TPAS) for ten successful years, I had taken the idea of tenant scrutiny and local offers into the Tenant Services Authority and seen them implemented into its regulatory framework.
 
I met ALMO and housing association chief executives, directors of housing, contractors, tenants, housing agencies – lots of people I’d worked closely with. And I became confident of a market – in consultancy and commentating – for someone with integrity and honesty to stand up for tenant involvement and improving services.
 
My approach to widening involvement – by improving services and anchoring it through robust scrutiny – remains as vital as it has ever been. I’m pleased to have worked with a range of landlords and tenants and helped realise many achievements . And I’m pleased to be able to comment on major housing matters through 24dash.com and Housing magazine. I’ve also continued my voluntary activity through being a Reporter for Healthwatch Salford, the Guardian’s Housing Advisory Panel, and the Manchester Jazz Festival." 
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